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Slab Smith camera issues

Posted: Tue Mar 12, 2019 7:53 am
by johnrandle
Our camera on the slab smith will stop being recognized by the software after about 4 to 6 months and we have to purchase a new camera and install it in order to correct the problem .We have had this issue immediately upon purchase of Slab smith We have everything running through a battery back up surge protector, we have had our electrical monitored and tested, Park doesn't have any answers for us, so has anyone else had these issues?
Thanks
John

Re: Slab Smith camera issues

Posted: Tue Mar 12, 2019 7:57 am
by BrianStoiber
The first thing that comes to mind is moisture damage. I installed Slabsmith in one location that was about 15 feet from a water jet and I was extremely concerned about moisture coming off of it.

Re: Slab Smith camera issues

Posted: Wed Mar 13, 2019 12:03 pm
by BReynolds
Have you called Slabsmith? They are very good at figuring out problems.