Proliner Touchscreen

[Clyde Kingry]

I've had little glitches with the touchscreen since I've owned it which is little over 2 years. Every now and then, it would be unresponsive but would suddenly begin working. Also, it had trouble selecting the point I wanted it to, at times. It was this way from day one. I've lived with it because it was a minimal frustration.

The last couple of days it would basically just quit responding. I did not have a mouse so I would just have to reboot to end the task or measurement. Before yesterday, it would begin working again in a moment or two and I was always able to get the job done.

Yesterday after measuring several areas in on job, I was in the last area when it finally would not respond at all. I left the job site, found a Walmart, purchased a USB mouse, returned to jobsite, turned on the Proliner to recalibrate the screen. Well, when I booted up the touchscreen was working again. I completed the recalibration anyway, then turned the machine off.

After setting back up in the final measurement location, I turned machine on and wouldn't you know it doesn't work again. So I use the mouse to finish the job.

I get back home 2 hours later and turn the machine on. The screen works again.

In summary, the screen works and then it doesn't, and then it does and then it doesn't.

Jim @ Prodim seems to think it's "computer or software related glitch" but has no specific reason based on history. In other words, I guess he hasn't seen this occur in this way before. I believe he said the only time he'd seen the screen not work at all was when the recalibration process was not carried out correctly. That is not the case here.

I have a strong suspicion that it is moisture related as it seems to "act up" on days when the humidity is very very high or after a muggy night. It's been wet and muggy here the last few days. The proliner stays in my vehicle most nights.

Anybody else experienced this? I have the yellow Proliner but with an upgraded software like on Proliner 8. The only difference between mine and the blue one being sold two years ago is the color, it doesn't have a drawer and the software can't be upgraded to newer version but it was about $6000 cheaper.

[edit] guess this should have been posted in the digital room.

[GuyboR]

Moved to digital room for you.

Screen....only issues I've ever had was when I let go of the pointer and it smashed the screen.

I did purchase a very small usb mouse that I keep in the drawer of my unit just in case my remote battery is dead or I have other issues.

[Carmine Pantano]

something similar happened to us a few months ago, except when we hooked up the mouse...the machine crashed. We had to send it back to Prodim and get it fixed.

[Clyde Kingry]

something similar happened to us a few months ago

The touchscreen quit working? How much did that cost?

[Carmine Pantano]

Well, you gotta remember..it crashed. So they had to fix the actual programming. I ended up just having them put in the newest version of programming, cleaning the machine, putting on a new wire, basically an overhaul on the entire unit. It was around $500 or so. Don't remember the exact cost. The shipping cost was worse.

[Clyde Kingry]

2 days later I use it all day and don't have any trouble at all. Whatever

[Carmine Pantano]

Awesome. In this business you know how it is...keep going if it works

[james d]

Clyde mine does the same thing but this just started happening about 6months ago! I have had it for 2 yrs right now I
cannot calibrate or anything . But can use mouse! Have you broken the plasic tabs in usb! they are upside down!!

[Clyde Kingry]

have not broken them but they are upside down

[Ahjort]

Moved to digital room for you.

Screen....only issues I've ever had was when I let go of the pointer and it smashed the screen.

Solution to this common and expensive issue:
I bought a bolt to fit into the end of the pendant and a nylock nut to fit it. Fit a digital camera strap over the bolt, thread the nut onto the bolt, then feed the strap through one of those pinch clamp things that go on the strings to your camping gear. With the bolt screwed into the end of the pendant and the strap around your wrist snugged up with the clamp you will never lose the pendant if it slips from you hand! This has saved me from disaster numerous times over the 7 years I've been using Proliners!!!

[Curtis R. Marburger]

you can use a mouse on proliner ? , i have a wirelss usb mouse ?

the touch screen has always been a hassle for me editing it keeps beeping at me when i try to join corners . I usually just down load into laptop after measuring to double check measurements in my cad program

[Curtis R. Marburger]

you can use a mouse on pro liner ?????

[Clyde Kingry]

you can use a mouse on pro liner ?????

Yes, a USB mouse works just fine with it. My touchscreen has finally quit working at all about 2 months ago.

[Curtis R. Marburger]

, the last templater did ok with the touch screen , for me the only thing i have found is the end of my Space pen , the end of sharpie worked for a little , the best response is the space pen for me

[james d]

Yes you can use a mouse this is the only way I can edit
Since screen is dead however let boot up first
Then put in mouse or else it freaks out!!

[Curtis R. Marburger]

on the shipping cost , we have found Fed X to work the best for us , If it stays on the ground our regular insurance covers the pro-liner , perty sure we can get two day from fed x to prodim
if it goes next day air ouch for the insurance

our pro-liner is even fussy about what thumb drive we use , cant say i will try the mouse , i just in-vision a puff of smoke when i would stick in my wire-less mouse USB

[Clyde Kingry]

It's not a USB wireless, it's wired. I went to Walmart and got the cheapest little USB wired mouse for about $10. Very small and works just fine.

I would much rather have the touchscreen working. Not for editing, just navigating the menus and completing a measurement. But I will say that for editing, the mouse does work better. It recognizes the points better.

[Curtis R. Marburger]

someone got a picture of that strap thing , slipped out of my hand today , only second time i have done this , and that's enough