Our camera on the slab smith will stop being recognized by the software after about 4 to 6 months and we have to purchase a new camera and install it in order to correct the problem .We have had this issue immediately upon purchase of Slab smith We have everything running through a battery back up surge protector, we have had our electrical monitored and tested, Park doesn't have any answers for us, so has anyone else had these issues?
Thanks
John
Slab Smith camera issues
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johnrandle
- Posts:5
- Joined:Sat Aug 14, 2010 3:29 pm
John Randle
Irving Counter Inc
Irving Texas
972-670-1861
Irving Counter Inc
Irving Texas
972-670-1861
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BrianStoiber
- SFA Sponsor - Guardian
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Re: Slab Smith camera issues
The first thing that comes to mind is moisture damage. I installed Slabsmith in one location that was about 15 feet from a water jet and I was extremely concerned about moisture coming off of it.
Brian Stoiber
Director of IT
Laser Products Industries
http://laserproductsus.com | 630-679-1300
Director of IT
Laser Products Industries
http://laserproductsus.com | 630-679-1300
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BReynolds
- SFA Member
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Re: Slab Smith camera issues
Have you called Slabsmith? They are very good at figuring out problems.
Brandon Reynolds
Operations Manager
Legacy Natural Stone Surfaces
Findlay OH
419 420 7440
BReynolds@LegacyNSS.com
www.legacynss.com/
Operations Manager
Legacy Natural Stone Surfaces
Findlay OH
419 420 7440
BReynolds@LegacyNSS.com
www.legacynss.com/